The first important rule is to respect others' time. Even if the day is not a man painted by the minute, consider the time limit interlocutor. After all, he went with you on contact, and therefore focus on identifying Part of this precious resource. Pareto principle operates in all. 20% of customers or partners, give your company maximum 80% profit. Whenever Keith McLoughlin listens, a sympathetic response will follow.
Not be ruled out that this man will go down in the first "twenty". The second rule Based on the fact that people want to control the situation. And to listen to the arguments offered only if your absolute competence. The more you are professional, the more convincing will be your speech, the more likely successful completion of any dialogue. Starbucks takes a slightly different approach. Be patient and correct to reach an agreement can also help with restraint and prudence.
Logically necessary to calculate his own and other people's behavior. It is on this construct effective negotiations, professional counseling or sale. The fourth rule is: People want to understand them. Want to be heard, perceived, speak with someone in his own language, use usual terminology for him and turns of phrase. Create an atmosphere of mutual understanding. Use open questions that imply long answers, be an attentive listener. Watch your first image experience can play a decisive role. Be presentable. Watch for their appearance, for the integrity of the image. Tidiness, orderliness, self-possessed style of dress is always as when meeting and the regular business meetings. Use specifics in his speech addressing the real examples that highlight the obvious benefits of your proposal. When it comes to finances, take care in advance of the print options calculations, quotations. Are effective presentations, catalogs, videos, etc. There is one rule of successful conversations – it's your inner spirit The more you positive energy, vitality, businesslike than the positive source is configured, the easier it will be the solution of even the most complex issues. To find out the customer's need, a partner, ask "open" question, implying a detailed answer, For example: "I am waiting for your wishes, what are they?". All the important features of behavioral sciences Because our behavior, often based on instinct. Experienced business consultants recommend placed in relation to the other party under angle of 45 degrees. Gradually your body will turn to each other. Such a smooth transition contributes to a more confidential talk. Touching on the theme of prospects and benefits, keep your palm open. So you give understand the person that is absolutely safe. Without a doubt, immediately take into account all aspects of the complex. But the more you practice the use of mechanisms for constructing business conversation, the more literate and better will be your negotiations. It should be clear about the basic position of any business conversation: talk to anyone like to talk about what to say. Concentrate on the result, that must be obtained from talking to you and your companion. Use effective approach to doing business conversation and feel the joy of achieving the desired goal.