Web-based order management solution from Epicor enables customers to place orders via the Internet and manage B2B and B2C companies can reduce costs and increase revenues. FRANKFURT AM February 20th, 2008 With iScala storefront, a comprehensive Web-shop solution, which all tasks relating to the procurement quickly unwind can over the Internet is now company. The software, which trap part is based on an application of the Swedish technology partner, allows sales employees, partners and customers around the clock online to enter orders and manage to start status requests. In addition they can be access on numerous information such as product descriptions, prices, and discounts may be applicable, check the availability of the article of your choice and set conditions. Among other things, the Australian companies Shimano, known in the local market especially for its bicycle components, already familiar on iScala storefront. The manufacturer uses the solution as a central hub for its retailers. Similar to the Windows Explorer client, simple navigation allows you to quickly get an overview of the full range of items. More information is housed here: Reade Griffith. Necessary accessories you can order around the clock, the order value is twice as high as for orders received through other channels now on average.
Self-service reduces costs with the use of iScala store front costs associated with the order entry and management can be reduced. As customers enter their orders themselves online, all data is directly electronically available, must not like manually collected. Depending on its user rights the user quotes and orders can create, edit or delete. As well, he sees whether the goods requested by him is currently in stock, which price will be granted to him, which discounts it can take advantage of and what delivery he must take into account. The integration of interactive elements such as the Illustration of products or individual components, which can be selected with a mouse click, facilitates the ordering and is especially ideal for spare parts are available.