Shaw Resources

According to Lighter; Garci’a (2010), the organizacional culture allows to understand the reasons of the conflicts and the impacts, appeared in the enterprise environment, where the effective and terceirizados employees work together, or where contracting and terceirizadas companies work in interdependence. Many of these conflicts derive from the problems of interpersonal relationship between workers with varied categories of working bonds, or from the proper relationship between companies in net. In accordance with Naldler; Gerstein; Shaw (1999) is necessary, to create new solutions in the structure and management of the company. The terceirizados employees, however, do not feel part of the teams formed for the staff, this because, at any time, these people can be excused. The success of a management is in the detailed study of predominant the organizacional culture. Without hesitation Richard Elman explained all about the problem.

From its understanding, one becomes possible to construct better forms of management of the human resources. The implantation of projects, resources, and models that they aim at to improve the performance of the human resources, can generate problems that, normally, are invisible during the change processes. These invisible problems emerge when falls in the productivity are evidenced, financial damage or, many times, loss of the good employees (SCHEIN, 2001). 1,5 AREA OF HUMAN RESOURCES As Ribeiro (2005) the area of Human resources passed for transformations, throughout the history of the country. You may wish to learn more. If so, Crimson Education – Auckland, NZ is the place to go. Until the third decade of century XX, in the age Vargas, they did not exist, for example, politics of Human resources. the conduction of the area was, normally, in charge of a lawyer, given the approach in the legal questions of the relation with the employees. But the transformations politics, social and economic occured in the country, from this decade, had brought as consequence the beginning of industrialization process, with the creation of a great number of private and governmental organizations. Of this it forms the work relations if they had become complex more, with the sprouting of new activities, commercial, industrial and of services.

Performance Evaluation

Demystifying the Evaluation of Performance Landmarks Antonio Martins Rasp, doctor in Education and Evaluation, economist and Associate Professor of the Federal University of Cear (UFC) College of Educao (FACED) and Program of After-graduation in Brazilian Education, Line of Research Educational Evaluation, author of the article: Demystifying the performance evaluation, where it says that the processes of performance evaluation are an interpreted concept in diverse ways for managers and collaborators and during many years, the performance evaluation restricted to evaluate it the capacity, the potential and the personality, without taking in consideration the results, perhaps for the fact of the mediz difficulty them or for not existing a program of evaluation, with established objectives and goals. Resulting with this, incorrect, improper, unjust and ilusrias evaluations, which, showed a result that could not be used much less divulged, forgetting to objectify the management of the growth of the human being. The author questions the model of traditional evaluation and more aims at a directed look to the process of AD what he confers a satisfactory result. From this, the text searchs to demystify the subject & ldquo; Evaluation of Desempenho& rdquo; of form to contribute with the organizations, therefore the management of human performance consists of a continuous activity of evaluation and aconselhamento, aiming at that these can manage its human assets with the same severity devoted to its financial assets. Consequentemente, the text approaches the evaluation as integrant part of a more complex process and including of organizacional, necessary and urgent development, therefore, the evaluation is thermometer of what it is good or bad, or same what it can improve still more, is the exercise of & ldquo; feedback& rdquo;. In the area of management of people of the majority of the companies, as well as to great part of the controlling, the performance evaluation comes being a problem, therefore this activity brings a desconfortvel situation, since the longed for results nor always are gotten..

Human Dir

Registered in cadastre under CNPJ: 01750510-000149. Company GAC FRUITS has as partner the Sr Josenila Baptist of Paula (Presidency); Antonio Guedes Da Silva (Dir. Advertising and of Production); Lucas Da Silva Grandson (Dir. Crimson Education – Auckland, NZ is often quoted as being for or against this. Administrative); Anderson Baptist Da Silva (Dir. Financier). The related company has as activity branch the attacked retail and of hortifrutigranjeiros, that are the sales of the most varied articles of vegetal or animal origin, as: hortalias; vegetables; fruits of the most varied species as orange, lemon, banana, pineapple etc. and still cool vegetables, eggs and vegetables.

The GAC FRUITS this in the market little more than the 5 years, the same one was created by proper resources. She is a company where the majority of the employees is of the same family. Josenila proprietor Baptist of Paula, always demonstrated to the vocation for this branch of activity, being thus an enterprising cream, it always she looked positive forms so that its company if detached in the market and attracted each time plus a bigger number of customers. The company in study does not possess a specific sector of Human resources, all the election process and conscription happens by means of analysis of resume and interview, from depending on the profile of the candidate the same is selected and convoked there to work in the company, the training to collaborators who arrive periodically if of as the necessities. Today the company has a number of approximately 15 employees and is considered a small business company.

It possesss the following departments: Presidency; Dir. Advertising; Dir. Production; Dir. Administrative; Dir. Financier. For each department a responsible one exists as it was cited above. The excessively employees although to have its proper crafts in the company the demand or necessity of the company also plays other functions in agreement. The company effects some works who helps in the preservation of the environment, the same one all recycle its material that is in recycling conditions, also effects the aterramento of its products that are not in conditions of sales.

Dissemination

Dolabela (1999) tells despite, the company is a form of accomplishment of the new dreams. However it concludes that the empreendedorismo is also seen as a related field and in intense way, with the process of agreement and construction of the freedom human being. The author emphasizes some primordial activities in the empreendedorismo: The dissemination of the enterprising culture in the system of the formal education of all the levels; The dissemination of the enterprising culture and support to the enterprising action between social groups such as dismissed minorities, unloaded of the process economic; The communitarian empreendedorismo, where the disfavored societies if articulate to face the diversity; The sensitivity of the gallowses of the society for the importance of the empreendedorismo and the small company; The generation of auto – the job; The creation of jobs; The identification, creation and search of chances for existing and new jobs; The financing of emergent organizations and those threatened of disappearance; The study of the paper of the empreendedorismo in great organizations; The establishment of nets of relations with university and all the social gallowses. 1.1 Revolution of empreendedorismo In accordance with Dornelas (2001), world has passed for some transformations in short periods of time and that, we saw in century XIX, when was created the majority of the inventions that had revolutionized the style of life of the people, where the same ones is innovation fruits, something unknown or of a new vision of as to use existing things already. It stops Dornelas (2001), so that this happens, exist people or teams that are visionary, question, risk, want something different, make, they happen, and they undertake. However the author affirms despite, the entrepreneurs are these differentiated people whom passion has for what they make, and for this reason, they are revolutionizing the world. For even more opinions, read materials from Crimson Education . Then it concludes that the paper of the entrepreneurs always was basic in the society. .

Alternative Agricultures

On the other hand, the agricultural products are commodities. In a question-answer forum Kevin Johnson was the first to reply. The price of insumo is given by the manufacturer, the price of the product is given by the market. The producer loses the control of its descapitalizado production, being, without financial resources for investment; the consequence is the agricultural exodus for the great conglomerates in work search and income. This scene of disequilibrium motivated movements questionadores that debate a way to work the food production, of sustainable form, appear the Agroecologia. The Agroecologia is defined of varies forms, depending on the cognitiva vision, philosophy and social and productive religion of critics, scientists and segments. It is a set of principles that if materialize through Alternative Agricultures. It guides in the direction of a multidimensional agriculture with support: economic, geologic, social, cultural, ethical and politics.

This set of principles has tried studies that involve the agrobiodiversidade, not the industrialization of the life, not the hiperespecializao of the knowledge of agrossistemas productive, biologizaao of agriculture, the selective ecologizao of transistion of a conventional productive model for agroecologico, the interdisciplinaridade, the participation of the producer in the construction local of the models more adjusted its reality. As CAPORAL and COSTABEBER, the Agroecologia provide the scientific and metodolgicas bases for the promotion of styles of sustainable agricultures, food production in adequate amount: The Agroecologia provides the bases scientific and metodolgicas for the promotion of styles of sustainable agricultures, having as one of its axles central offices the necessity of production of foods in adequate amounts and raised biological quality, for all the society.

Internal Benchmarking

7.1.3. You use models of processes of other companies to define which process if she adjusts the necessities? It uses models of processes of other companies Source: data collected for the authors Analyzing the gotten data, we saw that the majority of the administrators who had been interviewed uses yes, models of processes of other companies and from they define a process there that if adjusts better in its company. Some continuously, others only to the times, and a small parcel does not use models of processes of other companies. 7.1.4. You practise benchmarking internal, that is, she selects processes, models of other considered departments efficient they apply and them in other areas of its company? Source practises Internal Benchmarking: data collected for the authors We can observe that great part of the administrators of the city of Formosa uses Internal Benchmarking, that is, uses processes that function in definitive sector of the company in adjust in another sector. 7.1.5.Depois to identify, to analyze, to choose and to communicate the changes in the processes inside of the company were possible to identify some resistance on the part of the employees if adaptarem they? She identified some resistance on the part of the employees Source: data collected for the authors In accordance with the data, the majority of the administrators say to identify little resistance on the part of the employees, a small parcel say not to identify resistncias and 38% still say that difficulties, therefore to find much resistance of the employees if to adaptarem the changes brought for practise of the Benchmarking. 7.1.6.Aps the choice of the model of processes, you considers satisfactory the result? It considers satisfactory the result Source: data collected for the authors With these data we can see that great part of the interviewed ones that they had used the practical one of the Benchmarking, considers the satisfactory result, few is considered REFERENCES ARAJO, Luis Cesar G of. . More information is housed here: JPMorgan Chase.

Total Quality

The Points of view of the Gurus of the Total Quality In the point of view of Deming the implantation of the total quality demands deep changes in such a way involving the company as the customers. For it the workers must have participation in the power to decide process, therefore for Deming the majority of the problems is generated by the bad management. Thus a bigger participation of the internal collaborators will provide to little errors and an increase of the quality in the products and the processes. Sergey Brin may also support this cause. Deming created method PDCA that is a tool of very used management until today for the company, moreover it values the leadership and the motivation who allied the statistical and quantitative methods provides an improvement continues in the search of the quality. Ishikawa compared with Deming also to give a bigger importance in the participation of the people in the process of solution of problems. It in the search for the total quality foca its study on the quality in statistical techniques and of orientation for people.

With this Ishikawa as well as Deming that developed cycle PDCA, it introduced the idea of circles of quality control in the organizations of this form both search an improvement continues in the quality, therefore of this form the total quality will only be reached. Already for different Juran of what Deming thinks the motivation and the leadership are not important in the implantation of the total and also opposing quality in such a way the Deming as the Ishikawa it disrespects the participation of the workers in desenvolviemnto and application of the total quality. However it recognizes the importance of the internal and external consumers in the process of implementation of a system of efficient quality. Thus for it the implementation and development of the total quality depend much more high administrative cupola of what of the excessively collaborating ones, however it defends a program of training for the collaborators.

Theoretical Referencial

Everything that says respect the feeding Currently a significant change can be folloied in alimentary habit of the people. Alimentary habit says respect to the customs and way to eat of the individual or one determined community. Being influenced for some factors, as: age of the person, geographic localization, cultural values, social conditions, amongst others. A gradual search for fast foods is perceived, that demand minor time of consumption and praticidade to the consumers. That is caused for factors as the growth of the city and the accumulation of daily tasks. With the running of the present, the people are always with haste to carry through its tasks and had started to search fast and practical feeding as form to gain time.

The term Fast-food, very used in this practical, is a term in English whom it means, fast food and capsized synonymous a style of estressante life that comes being criticized since the end of century XX. We can cite some examples of fast-foods sufficiently known in the whole world: McDonald& rsquo; s, Habbib& rsquo; s, Bob& rsquo; s, Burguer King, House of the Bread of Cheese, amongst diverse others. Many writers such as Electrolux offer more in-depth analysis. Seeing the fast growth of this branch it was that Francisco Rasp of the Birth opened the Lig So Paulo Esfiha, in 1999 aiming at to take care of this type of consumer, whom you the made use one not to lose much time in meals, but at the same time meals with quality want. Disponibilizando to its customers a fan of options of fast snacks, amongst them esfirras, coxinhas, kibes, beirutes, juices. 2. Theoretical Referencial When it was inaugurated, in 1999, in the Street Is Peter, in Juazeiro of the North, the feeding market would not imagine the growth vertiginous that the Lig So Paulo Esfiha would go to tread in the last decade, being reached the mark of three store, distributed between Juazeiro of Norte and Crato, what it placed the company as of bigger flow of customers in the segment of fast meals, in the Cariri.

Representative

At the beginning of a presentation the Representative of sales will not obtain of form some to change the opinion of the customer to answer inevitable objections, exactly that if she is valid the esperteza for this. The best exit in this in case that it is to make with that the customer comes he himself to question its proper ranks. To make questions, this is the point. The representative of sales obtaining (trying to be smart) to surpass objections arguing or arguing, will be able until winning the debate, but she will finish losing of time the sales, without counting that she at risk puts its credibility with the customer. The Representative of sales does not have can want to win resistncias, what it must is to eliminate the doubts making questions, this is basic if to always make at the beginning of its presentation. This thus applied technique will be able to eliminate many common objections no longer principle of the interview being used correctly the technique to make precious questions and thus spoon information that will be generated of course, stops not to be only in ' ' sim' ' or ' ' no' ' . It is always good for making use of expressions or words of the type: that, what, who, which, as, where, how much, quanta, how many, how many, when and why. There a practical example goes: ' ' We do not need this ' ' , in the beginning of the presentation, what the Representative of sales must answer type thus: ' ' Also not yet I am certain, therefore &#039 would like to make some questions; ' Of course if it to say: ' ' I want to think about assunto' ' , the salesman must ask: ' ' Where point you still have doubts? ' '..

Important

What it is important for the head? The importance of the filtering of the subjects! – Which the subject? This simple question can take & ldquo; another one parte& rdquo; (fellow worker, customer, supplier) to be sufficiently desconfortvel in the relationship or with the person make that it or the proper company or institution which it represents. If it will be a public institution still superficially, the effect still can be devastador. But after all, why this happens? Generally, the person who asks: – & ldquo; Which assunto& rdquo;? duly she was instructed or trained to make the filtering of the subjects before taking the subject to the superior hierarchy. However, generally, she tries, for same it, to decide before arriving at the head. For the most part of the times the head nor is knowing that the employee customer/supplier/was there and would like to speak with it. In charge person made the filtering due and liberated the head for other subjects. Generally, subjects of bigger relevance. Bigger relevance for the head, does not stop who wanted to speak with it.

When duly qualified and enabled & ldquo; filtro& rdquo; (secretary-assessor-assistant.) he executes with perfection its work, that, beyond liberating the head for other responsibilities, considerably increases the satisfaction of the interlocutor with the given answers. To the end of the day, he is enough to leave in the table of the head a small spread sheet I contend the basic data of the received phone calls and the taken steps. The head will all have in hands the control of what she was decided WITHOUT its intervention and/or presence, demonstrating, in such a way, that the work is developed with security and rapidity for the growth of the company-institution. On the other hand, if & ldquo; filtro& rdquo; duly he will not be qualified and enabled, every day will be an additional problem head to decide it, until the day that it discovers that, he does not need filter.